Shipping policy

Effective Date: July 23, 2023

At Old World Linen, I strive to provide my customers with exceptional products and a seamless shopping experience. My Shipping Policy outlines the details of my shipping process, including delivery options, shipping rates, estimated delivery times, and any additional information you need to know when placing an order with me.

  1. Processing Time:
  • All orders are processed within 2-4 business days from the date of your purchase.
  • Please note that processing times may be slightly longer during peak seasons or holidays.
  1. Shipping Destinations:
  • I currently offer shipping within USA.
  1. Shipping Methods and Delivery Options:
  • I utilize reputable shipping carriers to deliver your orders safely and efficiently.
  • Standard Shipping: Delivery times for standard shipping typically range from 2-6 business days, depending on your destination.
  1. Shipping Charges:
  • Shipping charges are calculated based on the weight of the package, shipping method selected, and the destination of your order.
  • You can view the shipping costs during the checkout process before finalizing your purchase.
  1. Order Tracking:
  • Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package.
  1. Customs and Duties:
  • For international orders, you are responsible for any customs duties, taxes, or fees imposed by your country's customs regulations.
  • I am not responsible for any delays or additional charges resulting from customs processes.
  1. Order Issues and Delays:
  • While I make every effort to deliver your orders on time, unforeseen circumstances such as natural disasters, transportation delays, or other external factors may cause delays.
  • In the event of a significant delay or issue with your order, I will notify you via email and work to resolve the matter promptly.
  1. Incorrect Shipping Information:
  • Please ensure that you provide accurate and complete shipping information during the checkout process. I cannot be held responsible for any delays or non-delivery of orders caused by incorrect or incomplete addresses.
  1. Order Cancellation:
  • If you wish to cancel your order after it has been placed, please contact me immediately. If the order has not been processed or shipped, I will cancel it and issue a full refund. However, once the order is shipped, it falls under my return policy.
  1. Returns and Refunds:
  1. Contact Me:
  • If you have any questions or concerns regarding my shipping policy or any other matter, please don't hesitate to contact me at olworldlinen@gmail.com or through my Contact Me page.

Note: This Shipping Policy is subject to change without prior notice. Please review the policy periodically to stay updated with any modifications.

Thank you for choosing Old World Linen for your linen needs. I appreciate your business!